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The changing nature of quality
E-Squared is sponsoring the Quality Professional of the Year Award in the CQI’s International Quality Awards. In this sponsored feature, David Key, managing director at E-Squared, answers what change means for the quality profession.
Kobe Steel: the board has questions to answer but this crisis runs much deeper
Estelle Clark, executive director for policy at CQI, comments on the Japanese metal company’s fake quality checks’ data scandal and its repercussions.
Invalid data – a researcher’s nightmare
Rashad Issa, PMP, CQP MCQI, project management director for Workplace Options, reports on the CQI’s event Quality in Clinical Trial.
The origins of Lean Six Sigma
This sponsored feature from Catalyst Consulting Ltd explores the history and techniques of applying a continuous improvement framework. This is an edited extract from Lean Six Sigma for Leaders by Martin Brenig-Jones and Jo Dowdall of Catalyst Consulting
Does the NHS need a QMS overhaul? Or does it just need a QMS?
Christina Champion, director of The Light Blue Consultancy Company, explores if quality professionals need to bring their expertise in quality management systems (QMS) to the NHS
Psychology in quality
David Straker, CQP, MCQI, shares his personal experience in linking psychology with the quality profession (PinQ).
Good Governance report calls for actions, not words
CQI and IoD value operational governance as a cornerstone in measuring the success of boards
CV: getting it right
Campbell Urquhart describes how to write a quality curriculum vitae (CV) and reveals the most common mistakes he has seen in job applications.
The importance of good governance
Phil Parker, CQP FCQI, explains the advantages of adopting a good governance strategy in your organisation.
Ensuring quality for the Thames Tideway Tunnel
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.