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Ten reasons why mock audits should be part of quality strategy
Sandy Domingos-Shipley CQP MCQI, creator and Managing Director of The Systems Link, makes the case for staging mock audits.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
Achieving accreditation as a small company
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.
Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.
Deming SIG explores improvement in ISO 9001:2015
Find out what happened at the latest Deming SIG event, which focused on providing an A3 structured approach to achieving improvement in organisations.
Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Whole process improvement in construction projects
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.