Search | CQI | IRCA Skip to main content

Search

Find quality content.

The importance of gap assessments in auditing

Published: 11 Jan 2023

Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.

Building a quality culture

Published: 28 Nov 2022

A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.