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Quality – the gold standard in projects and services
Mott MacDonald Quality Director Judith Ward and Senior Quality Manager Scott Walker discuss the importance of quality and the consequences of not addressing it.
Artificial intelligence: A new revolution in quality manufacturing?
Artificial intelligence is an integral part of everyday life, and it can revolutionise manufacturing processes, says CQI member Robert Kurek.
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
Importance of allocating sufficient planning time for an ISO audit
Tony Brachmanski CQP MCQI takes a closer look at how much time auditors should spend planning an audit.
Driving sustainable IT with quality assurance
Quality assurance should be at the heart of improving sustainable IT practices, says Kashif Husain.
Taking sustainability into the boardroom
Corporate sustainability should be at the heart of boardroom activity, says Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.
Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.
The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.
ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.