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I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
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Internal audit programme: From 'Genesis' to 'Revelation'
Why is planning an internal audit programme critical to an organisation’s success? Andy Nichols CQP FCQI takes a closer look.
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Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.
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The importance of ESG reporting
Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.
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Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
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Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.
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Dealing with product discrepancies in audits
Greg Hutchins, Managing Director and Principal Engineer at qualityplusengineering.com, recalls how his dealings with a serious product discrepancy on a project led to improvements across the board.
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Auditing Santa's Workshop
With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.
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Influencing objectivity and integrity in audits
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.
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Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.