Search
Search our content by date or relevance.
![ISO 9004:2018 – little known but highly useful Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.](/sites/default/files/styles/block_listing_mobile/public/2023-01/carew_photo_linkedin.jpg?itok=KF1iRO1t)
ISO 9004:2018 – little known but highly useful
Published: 11 Jan 2023
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
![](/sites/default/files/styles/block_listing_mobile/public/gettyimages-531861190.jpg?h=8d0aebeb&itok=7MnYzef7)
Selecting the right problem-solving strategy
Published: 8 Jun 2021
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
![](/sites/default/files/styles/block_listing_mobile/public/istock-94176533_1.png?itok=iG99GtSy)
Quality tool: Cause and effect diagram
Published: 3 Feb 2021
Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly.
![](/sites/default/files/styles/block_listing_mobile/public/images/cqi_iso_9001_2015_report_1.jpg?h=e80632f6&itok=YS6e9rd2)
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.