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![Lauren Bonnington Quality Practitioner Apprentice Lauren Bonnington is presented with her certificate](/sites/default/files/styles/block_listing_mobile/public/2024-05/lauren_bonnington_-_quality_practitioner_apprentice_2.jpg?itok=GUxseV6j)
Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.
![Workforce Person wearing a helmet and goggles merging into graphic of high rise buildings](/sites/default/files/styles/block_listing_mobile/public/2024-05/WorkforceGettyImages957630048.jpg?itok=np0aGbn4)
Driving the future of quality through research and learning
The CQI’s commitment to learning, adapting, and evolving ensures we continue to deliver value and support for our members through access to shared expertise, knowledge, and exclusive benefits. We’re pleased to support Gartner’s State of Quality Function Survey as part of our ongoing collaboration.
![Vince Desmond, CEO, CQI and CQI Hong Kong Members attending "iHub" branch event Vince Desmond, CEO, CQI and CQI Hong Kong Members attending "iHub" branch event](/sites/default/files/styles/block_listing_mobile/public/2024-05/VinceDesmondCQIHongKongMembersBranchEvent.jpg?itok=4hC7ig0e)
Reflections on quality in four quotes and three cities: London - Hong Kong - Tokyo
Our Chief Executive, Vince Desmond, reflects on his recent visit to CQI and IRCA Japan in Tokyo and our Hong Kong Branch. Key takeaways include the dedication and commitment of quality professionals leading development and learning through volunteering, cross-cultural quality, and the positive impacts of digital and sustainable quality approaches.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![](/sites/default/files/styles/block_listing_mobile/public/2023-06/gettyimages-1184334685_1_0.jpg?itok=5jPyXHwS)
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
![Quality graduate Sreve Wilson Steve Wilson](/sites/default/files/styles/block_listing_mobile/public/2024-04/photo_1.jpg?itok=TqfEPHZE)
Mastering quality systems
As part of a series of articles on different quality qualifications, Steve Wilson, a Software Quality Assurance Engineer at Microchip Technology in Germany, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Quality standards in the funeral sector What quality standards govern the funeral sector?](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-176573328.jpg?itok=r2nxP3Cx)
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
![Taking an integrated approach Shaking hands](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1256603011.jpg?itok=H2zRoxtq)
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
![Joanna Bak Joanna Bak](/sites/default/files/styles/block_listing_mobile/public/2024-04/20230728_145046.jpg?itok=wSYpQDBo)
Developing knowledge and confidence
As part of a series of articles on different quality qualifications, Joanna Bak, a quality assurance assistant at Ixion, part of Shaw Trust, tells her experience of completing the Quality Practitioner Apprenticeship with Six Pillars Consulting.
![Unlocking the key to successful audits Successful audits need planning](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1285088492.jpg?itok=7tgPN-CJ)
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.