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![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Listening carefully Man listens carefully to a woman](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1353372747.jpeg?itok=EIwRetXf)
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
![BS 30416: Menopause support as standard BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-1401455311_lq.jpg?itok=2ud8QOX9)
BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.
![How to address the green skills gap in your organisation? Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.](/sites/default/files/styles/block_listing_mobile/public/2023-06/gettyimages-1395427215_lq.jpg?itok=QZBvq956)
How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.
![Q&A with Shauna Davis PCQI In the first of a series, we chat to Shauna Davis PCQI, winner of the Emerging Talent category at the 2022 International Quality Awards](/sites/default/files/styles/block_listing_mobile/public/2023-06/shauna_davis_international_quality_awards_2022.jpeg?itok=rL3_hR-H)
Emerging Talent winner shares her journey after the IQA 2022
In the first of a series, we chat to Shauna Davis PCQI, winner of the Emerging Talent category at the 2022 International Quality Awards.
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Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
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Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
![](/sites/default/files/styles/block_listing_mobile/public/images/thinkstockphotos-145853310.jpg?h=3bd712d5&itok=aF-m6FKk)
Download the Defence Body of Quality Knowledge
Essential reading for quality professionals looking to get ahead in the defence industry.
![](/sites/default/files/styles/block_listing_mobile/public/images/_meeting_the_challenge_-_the_future_of_the_quality_professional22510845f.jpg?h=5bc0f5f5&itok=C4sQmH8o)
Leading Quality in the 21st Century (ebook)
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
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How quality adds billions to the UK's economy
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.