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Man atop a pyramid

Hierarchy of improvement

Published: 19 Oct 2023

Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.

Christopher Chinapoo CQI FCQI

Creating a lasting impact

Published: 26 Sep 2023

As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.

Murugesh Siva, a grey haired Indian man with beard and moustache in a white open necked shirt, outdoors

The importance of ESG reporting

Published: 4 Sep 2023

Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.