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Meet the Fellow
John Addey, former Quality Manager at BAE Systems, talks about what being a Fellow of the CQI means to him and encourages young quality professionals to build and diversify their experience
The importance of human behaviour in healthcare
Hing-yu So, CQP FCQI, Services Director of Quality and Safety at New Territories East Cluster, Hong Kong Hospital Authority, explains how a focus on human interaction can improve patient safety.
BS 9009 – 2019 open for consultation
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
What measures should you be recording?
Susannah Clarke, Managing Director at PMI, explores how recording the right measures can help you to improve your processes.
Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.
Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Adhering to data protection legislation with BS 10012:2017
Is GDPR alone going to shape the future of data protection, or do organisations need more structure to ensure compliance? Tom Martin-Ball investigates.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
CQI and Crossrail quality report: Mind the Gap
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.