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Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.
Quality tool: Cause and effect diagram
Richard Green, CQP FCQI, Director of Kingsford Consultancy Services, UK, takes us through the Cause and Effect Diagram and how to apply the tool correctly.
Influencing objectivity and integrity in audits
William Rankin, CQP FCQI, Management System and Audit Manager at Inmarsat, UK, takes a look at how quality managers and internal auditors can work together to ensure objectivity and integrity is achieved during audits.
Securing the TISAX label
Raymond Mooney, PCQI, Business Development Manager at TÜV Nord, UK, outlines the requirements and advantages of the TISAX Standard for automotive businesses.
Raising standards in the private security sector
Tony Brachmanski, CQP MCQI, IRCA Principal Auditor, provides an insight into the purpose and structure of the Approved Contractor Scheme (ACS), and the approach third party ACS- approved auditors are applying to assess businesses against the standard.