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![Taking an integrated approach Shaking hands](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1256603011.jpg?itok=H2zRoxtq)
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
![Dr W Edwards Deming Dr W Edwards Deming](/sites/default/files/styles/block_listing_mobile/public/2024-04/deming_qw_feb2014_0.jpg?itok=zYd42kFC)
From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Frederic Sauzet Author Frederic Sauzet](/sites/default/files/styles/block_listing_mobile/public/2023-11/sauzet-frederic-nobg.jpg?itok=qAVCYvlt)
The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.
![Construction workers Construction workers examine a tablet](/sites/default/files/styles/block_listing_mobile/public/2023-10/gettyimages-1319982919.jpg?itok=8T2luP75)
Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.
![Open communication Arming the quality professional](/sites/default/files/styles/block_listing_mobile/public/2023-09/gettyimages-1134534362_copy.jpg?itok=KKZXQ3CU)
Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.
![](/sites/default/files/styles/block_listing_mobile/public/etq-bcg.quality.jpg?h=877332c2&itok=3qnlULnR)
Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.
![Measuring graph with five blocks with hearts going up measuring graph with five blocks with hearts going up representing progress and measuring love](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1173998851_lq.jpg?itok=ZbWUIZBW)
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
![Victoria Derbyshire, young woman in black suit, speaking at the International Quality Awards 2022 event Victoria Derbyshire, young woman in black suit, speaking at the International Quality Awards 2022 event](/sites/default/files/styles/block_listing_mobile/public/2023-08/victoria_derbyshire.jpeg?itok=VLNy__T8)
The quality career path of Emerging Talent winner 2019
In this interview we speak to Victoria Derbyshire CQP MCQI, 2019 winner of the Emerging Talent category at the CQI’s International Quality Awards and now a member of the CQI’s Board of Trustees.
![Robot hand and human hand holding puzzle pieces as a way of representing collaboration Robot hand and human hand holding puzzle pieces as a way of representing collaboration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-949212044_lq.jpg?itok=Qy-RAEwC)
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.