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Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country
Quality for 21st century top management
The round table 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, and it was held in collaboration with The Oakland Institute for Business Research and Education
Watch out for the CQI’s new ISO 9004:2018 guide
The CQI and partner Catalyst have developed a guide for ISO 9004:2018 ‘Quality management – Quality of an organisation – Guidance to achieve sustained success’ to support users in interpreting and applying the standard.
Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Ensuring quality for the Thames Tideway Tunnel
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Brexit: Quality challenges facing new supply chains
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals