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Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.
Managing supply chains post Brexit
Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021.
Managing quality and risk in projects
Abdullah Shaiban, Project Inspection Supervisor at Saudi Aramco – a multinational petroleum and natural gas company – highlights the importance of integrating risk into a quality management system.
Utilising the '8D Approach' in business
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.
Creating a path to success
Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision.
Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Strengthening customer relationships through quality assurance
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
Achieving the grade of Fellow
Neil Stanbury, CQP FCQI, Site Quality Leader at MB Aerospace, speaks to Daniel Moore about his recent achievement of Fellowship status.
Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.