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Effective auditing starts with the end result in mind
Internal auditors need to ensure that top management fully understand what audit results are telling them. Andy Nichols, CQP FCQI, Quality Program Manager at Michigan Manufacturing Technology Center in the US, explains how.
Planning for audit success or for the sake of planning?
When looking ahead to conducting an audit, are you planning for success, or just planning for the sake of planning? IRCA Lead Auditor Andy Lau takes a look at three key points to consider for internal audits.
Working hard is hardly working
Many businesses are trapped into the belief that productivity means working your staff longer and harder, but lessons to the contrary go back more than 40 years. Robert Menzies CQP MCQI, Continuous Improvement Manager at Fresenius Kabi Ltd, reviews those lessons.
Why company style should not replace company effectiveness
Andrew Ward CQP MCQI explains why a strong written business procedure should be front and centre for all organisations, helping to maintain the company image.
Focusing on the future
IRCA Principal Auditor Ravindiran Gurusamy makes the case for putting customer focus at the heart of an organisation.
Audit SIG attendees and the future of audit
The Chartered Quality Institute’s Audit SIG Conference, in partnership with Inmarsat and sponsored by Société Générale de Surveillance (SGS), took place on September 15 at Inmarsat’s headquarters in London. At the end of the event, delegates and Audit SIG members stopped to share their thoughts on the future of the audit industry and their key takeaways from the event.
Reframing perceptions of the quality profession and its business
In the CQI’s recent Workforce Insight research, fewer than two in five working respondents said they felt highly valued by other teams, departments and employees in their organisations. Could the key to raising that number lie in changing the perception of quality? Quality systems and assurance professional Ryan Renard CQP MCQI makes the case.
Preventing food fraud
Both the EU and UN describe the current climate as a global food crisis and warn of ‘serious risk’. It is imperative, therefore, that we maintain vigilance to prevent food fraud, says Forbes Fyfe, Agriculture Supply Chain Technical Account Manager at global assurance specialist LRQA.
An overview of risk management
Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.
Common sense when auditing a micro organisation
Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach. IRCA Technical Assessor Horacio Martirena, Director of M&A Consultores in Argentina, gives a scenario of how common sense can be applied in such a situation.