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My ISO 9001:2015 transition journey
Hitoshi Nunomura, IRCA Lead Auditor and sub-product manager, automotive and aerospace industry at BSI Japan, reveals how he has transitioned to ISO 9001:2015
Repositioning the Profession: New ebook reveals quality leaders' secrets
Designed to provide an insight into the successful implementation of quality throughout the business, Repositioning the Profession features interviews with senior leaders from across industry.
Meet the Fellow: Steven Moir on his ISO 9001 transition journey
Steven Moir, CQP FCQI, is the quality and compliance manager, and part of the extended leadership team within DigiPlex. Here, he explains why transition to ISO 9001:2015 is important.
Leadership in quality: How to structure your approach
William Whittaker, CQP MCQI, says the right leadership style can help quality professionals have a huge impact during uncertain times.
A new model for apprenticeships in quality
Nuvia has pioneered a groundbreaking apprenticeship scheme to mould the quality professionals of the future. Quality World magazine speaks to quality manager Ian McCabe, CQP MCQI, about the changing requirements for apprentices and their importance for the future of quality.
Update: ISO 19011 guidance on auditing management systems
Richard Green explains the fundamental changes to ISO 19011:2011
The CQI presents: establishing a culture of quality
The CQI launched the Corporate Connect series with a provocative webinar from CEB on how embedding a quality culture is a £280m question.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
How I became a Fellow: Amanda McKay
As part of the CQI’s new Meet the Fellow series, we interview quality advocate Amanda McKay to find out what it takes to achieve this prestigious grade and how she is developing the next generation of quality professionals.