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![Rachel Wood PCQI Rachel Wood PCQI Six Pillars Consulting Level 4 Quality Practitioner](/sites/default/files/styles/block_listing_mobile/public/2024-06/processed-ca48a24a-fed0-4663-b8b7-057d6894c20f_1_0.jpeg?itok=SVvz3iyY)
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
![Shaking hands Business hands shaking on good quality](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1256603011.jpg?itok=ZB_k68Cm)
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Selecting a five-star rating Star rating system](/sites/default/files/styles/block_listing_mobile/public/2024-04/star_rating_credit_aydinynr.jpg?itok=7P_Z5Cd-)
Exploring hidden dimensions: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Listening carefully Man listens carefully to a woman](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1353372747.jpeg?itok=EIwRetXf)
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
![Dr W. Edwards Deming Dr W. Edwards Deming](/sites/default/files/styles/block_listing_mobile/public/2024-02/deming_qw_feb2014.jpg?itok=6FHbEpzO)
Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
![Corrective actions in construction How effective are corrective actions in the construction industry](/sites/default/files/styles/block_listing_mobile/public/2024-02/gettyimages-1312320486.jpg?itok=Kul6X7vN)
The effectiveness of corrective action in the construction industry
K. Amarnath takes a look at the effectiveness of corrective actions, especially in the construction industry where tackling nonconformities is a never-ending challenge.
![LifeScan Scotland team at International Quality Awards 2023 LifeScan Scotland team at International Quality Awards 2023](/sites/default/files/styles/block_listing_mobile/public/2023-10/lifescan_scotland_finalists.jpg?itok=Fp8Z3oYK)
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.