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Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Risk-based thinking in ISO 9001
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Meet the Fellow: Roxann Dawson
Roxann Dawson, Head of Quality at Network Rail, UK, talks to Daniel Moore about her recent success of achieving Fellowship status.
Little acts of leadership
Ken Burrows, CQP MCQI, Air Domain Quality Team Leader at Defence Equipment and Support, UK, explains the importance of creating leadership commitments with the wider team to ensure accountability.
Implementing a quality management system in a third world country
Aijaz Ali Nasser, Principal Auditor and former Ex-Regional Supplier Quality Auditor, Asia Pacific Middle East at GlaxoSmithKline, shares his experience of auditing global suppliers.
Developing customer value
Mark Eydman, CQP MCQI, Founder and Lead Consultant at Six Pillars Consulting, UK, looks at creating customer value, this year's World Quality Day theme, from the perspective of a quality professional.
Remote auditing: a 360-degree perspective
Dean Blevins, CQP MCQI, Product Quality Specialist at Almac Group reveals what was discussed at the latest CQI Northern Ireland branch event on remote auditing.
Guidance published to maintain confidence in food safety during Covid-19
BRCGS, the organisation behind the Global Standard for Food Safety, has issued new guidance to food manufacturers amid concerns about the impact of Covid-19 on food production. Jon Murthy, Head of Global Marketing at BRCGS, reveals more.
Maintaining accreditation through remote assessments
The Covid-19 pandemic and government restrictions has seen remote working and the curtailing of services become the new norm for many organisations. Jeff Ruddle, Strategic Development Director at UKAS explains how UKAS is helping conformity assessment bodies during this time.
The benefits of ISO 50001:2018 - Energy Management Systems
Roy Rogers, CQP MCQI, QSHE and Energy Director at Enigma Industrial Services, explains how his organisation added value by implementing ISO 50001:2018 – Energy Management Systems.