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Air bag risk sparks Toyota recall

Published: 8 Oct 2019

Toyota is recalling 191,000 cars in North America and Japan due to air bags that may not inflate properly during a crash. We speak to three quality professionals for their perspective on the story.

Quality behaviours

Published: 4 Sep 2019

Paul Vaughan CQP, FCQI, Lead Quality Manager in Projects at Siemens Mobility, asks you to put yourself in your customers’ shoes and make quality a habit.

How to structure your quality team

Published: 3 Sep 2019

Kate Armitage, Head of Quality Assurance at Qualsys, puts together her best practice guide for who you should include in your quality team.

The benefits of achieving certification for GDPR compliance

Published: 3 Sep 2019

Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.

Meet the new Fellows

Published: 7 Aug 2019

Three of the CQI’s latest members to regrade as Fellows talk to Alicia Dimas about the reasons behind their applications, the process and what advice they would like to give to future applicants

BaxterStorey: Our sustainability journey

Published: 2 Aug 2019

Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification‎.

David Hutchins celebrates gold anniversary as CQI member

Published: 31 Jul 2019

David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, is marking 50 years as a member of the CQI, the same year the Institute celebrates its centenary. Alicia Dimas, from the CQI, talks to him about being involved with the organisation and how he discovered the benefits of the Japanese approach to quality early in his career

Let’s get Brazil talking about quality!

Published: 22 Jul 2019

The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country