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Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Threat to a Ministry of Defence contract
Published: 8 Jul 2021
In our latest dilemma, a small business is subjected to an inappropriate ISO 9001 certification audit.
Achieving accreditation as a small company
Published: 14 Jun 2021
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.
Essentials for a safe on-site audit
Published: 8 Jun 2021
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.