Search
Search our content by date or relevance.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Author Dr Tony Kenneson-Adams Dr Tony Kenneson-Adams](/sites/default/files/styles/block_listing_mobile/public/2023-11/0t8a6144.jpg?itok=YUUtLEv4)
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life
![CQI Board of Trustees member and Fellow, Christopher Chinapoo Christopher Chinapoo CQI FCQI](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_headshots_march_2023113.jpg?itok=oc_1Y5Ol)
Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.
![](/sites/default/files/styles/block_listing_mobile/public/2022-11/customer-holding-wooden-blocks-with-the-star-symbo-2022-11-07-22-03-41-utc.jpg?itok=OfsBVY_o)
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
![](/sites/default/files/styles/block_listing_mobile/public/sharjeelgraphimage.jpg?h=adba40e8&itok=NJX9At3I)
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.