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Inside an RAF improvement programme
Published: 9 Aug 2016
Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.
Video: Lush – sustainable supply chains
Published: 9 Aug 2016
Creative Buyer, Gabbi Loedolff explains how Lush works closely with local communities to continuously improve their cocoa supply chain.
Member case study: how CPD helped me
Published: 9 Aug 2016
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.
The changing face of excellence
Published: 1 Jul 2015
As David Teale stands down as CEO of North of England Excellence, he shares his knowledge of excellent organisations and the opportunities in the north.