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Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
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ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
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The magic ingredient
Take a look inside Coca-Cola’s operating requirements brochure, KORE, then read Amanda Pauley’s interview with Coca-Cola’s global director of quality and food safety strategy, policy and programmes, Neil Marshall.
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Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
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Building a quality management system
Carl Stanbridge, quality and compliance director for Global Pharmaceuticals and FMCG, reveals how Sodexo created a leading global quality management system.
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Leadership and commitment in ISO 9001:2015
Alexander Woods, CQI certification manager, explains why the theme of leadership is so crucial in the revised quality management system standard.
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Leading Quality in the 21st Century (ebook)
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
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How quality adds billions to the UK's economy
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.
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The nuclear industry's quality skills shortage
The CQI has identified an impending shortage of key quality skills in the nuclear industry.