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Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Ensuring employee engagement in complete digital transformation
Published: 30 May 2018
Professor Mitter Vedu FCQI examines the impact of digital transformation for organisations and stresses the importance of employee engagement for deriving full benefits of this transformation.