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Improvement through staff engagement

Published: 9 Jul 2016

In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.

How quality adds billions to the UK's economy

Published: 9 Aug 2012

How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.