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Embracing the full picture
Published: 9 May 2024
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Selecting the right problem-solving strategy
Published: 8 Jun 2021
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.
Quality World magazine
Published: 8 Aug 2016
The leading independent magazine dedicated to quality. Access this month's issue online now if you're a member of the CQI or IRCA, or read a sample of the magazine below and find out how to subscribe.