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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Unlocking the key to successful audits Successful audits need planning](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1285088492.jpg?itok=7tgPN-CJ)
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Catriona Large Catriona Large, winner of the Emerging Talent Award at the 2023 IQA](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_quality_live_23_conference_june_2023001.jpg?itok=esB6wBh5)
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
![Measuring graph with five blocks with hearts going up measuring graph with five blocks with hearts going up representing progress and measuring love](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1173998851_lq.jpg?itok=ZbWUIZBW)
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
![Embracing failure as a quality professional Fear of failure is a powerful motivator. But are we approaching this with the wrong attitude? Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure.](/sites/default/files/styles/block_listing_mobile/public/2023-03/gettyimages-1355813915-converted.png?itok=7R8RbbXZ)
Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.
![](/sites/default/files/styles/block_listing_mobile/public/sharjeelgraphimage.jpg?h=adba40e8&itok=NJX9At3I)
Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.
![](/sites/default/files/styles/block_listing_mobile/public/istock-802381766_copy_2.png?itok=PwP6OSzT)
Beyond the quality standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.
![](/sites/default/files/styles/block_listing_mobile/public/thinkstockphotos-imsis800-033.jpg?h=761a55d3&itok=5D39__eV)
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
![](/sites/default/files/styles/block_listing_mobile/public/v._bhuvan.jpg?h=e80e4b1d&itok=ACeMMJpH)
ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties