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The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.
It all starts with study
Mitch Beedie, a freelance researcher/writer, suggests a study, decide, plan, do (SDPD) cycle.
The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.
The power read: 5 minutes that could boost your career in quality management
John Fenner, CQP FCQI, group compliance director at John F Hunt, gives his advice on what it takes for quality professionals to rise to the top.
Brexit: Quality challenges facing new supply chains
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.