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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Quality standards in the funeral sector What quality standards govern the funeral sector?](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-176573328.jpg?itok=r2nxP3Cx)
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
![Taking an integrated approach Shaking hands](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1256603011.jpg?itok=H2zRoxtq)
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
![Joanna Bak Joanna Bak](/sites/default/files/styles/block_listing_mobile/public/2024-04/20230728_145046.jpg?itok=wSYpQDBo)
Developing knowledge and confidence
As part of a series of articles on different quality qualifications, Joanna Bak, a quality assurance assistant at Ixion, part of Shaw Trust, tells her experience of completing the Quality Practitioner Apprenticeship with Six Pillars Consulting.
![Dr W Edwards Deming Dr W Edwards Deming](/sites/default/files/styles/block_listing_mobile/public/2024-04/deming_qw_feb2014_0.jpg?itok=zYd42kFC)
From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.
![Turning up the dial to excellent quality Quality rating](/sites/default/files/styles/block_listing_mobile/public/2024-03/gettyimages-1305984152.jpg?itok=7TkObO2F)
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Quality culture unites us all Quality culture](/sites/default/files/styles/block_listing_mobile/public/2024-02/gettyimages-1306804865.jpg?itok=OcZLHrpq)
Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
![Catriona Large Catriona Large, winner of the Emerging Talent Award at the 2023 IQA](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_quality_live_23_conference_june_2023001.jpg?itok=esB6wBh5)
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
![Measuring graph with five blocks with hearts going up measuring graph with five blocks with hearts going up representing progress and measuring love](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1173998851_lq.jpg?itok=ZbWUIZBW)
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
![Perceptions contributing to a quality culture Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture](/sites/default/files/styles/block_listing_mobile/public/2023-05/gettyimages-1315542570_lq.jpg?itok=5H4vvhZj)
Perceptions contributing to a quality culture
Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture.