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![ISO 9001 in healthcare: Certifying a service, not a product What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains](/sites/default/files/styles/block_listing_mobile/public/2023-04/gettyimages-1294630213_lq.jpg?itok=2V1E8HOZ)
ISO 9001 in healthcare: Certifying a service, not a product
Published: 6 Apr 2023
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
![ISO 9004:2018 – little known but highly useful Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.](/sites/default/files/styles/block_listing_mobile/public/2023-01/carew_photo_linkedin.jpg?itok=KF1iRO1t)
ISO 9004:2018 – little known but highly useful
Published: 11 Jan 2023
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
![](/sites/default/files/styles/block_listing_mobile/public/benjamin_clifford_photo.jpeg?itok=v-Gncrhs)
Breaking down language barriers
Published: 3 Oct 2022
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.