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How to achieve an effective management review
Angelique Macrez, Group Performance Improvement Manager at Osborne, explains the benefits of the management review.
Quality in a technology world
Alicia Dimas talks to Sogeti, part of Capgemini, about its latest World Quality Report and how digital technologies are taking over the quality profession
Human factors in manufacturing – Part 2
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
Canadian Blood Services celebrates WQD
Canadian Blood Services celebrates World Quality Day with an open house at the organisation’s operations facility in Brampton, Ontario.
Artificial Intelligence: A powerful tool for quality professionals
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.
Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.
Human factors in manufacturing – Part 1
In the first of this two-part series, David Scrimshire explains how to identify human errors in your organisation
Sustaining stakeholder buy-in – Part 2
In the follow-up to our two-part series on sustaining stakeholder buy-in, Professor Mitter Vedu, CQP FCQI examines the utility of the Constraint Management, Six Sigma, and Lean methodology in sustaining continued involvement and support from stakeholders and participants.
Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.
Adhering to data protection legislation with BS 10012:2017
Is GDPR alone going to shape the future of data protection, or do organisations need more structure to ensure compliance? Tom Martin-Ball investigates.