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Meet Qatar’s first ISO 45001 certified company
Shipping company Nakilat was certified to the new international standard for occupational health and safety management within two weeks of its launch. Here’s how they did it.
Ensuring employee engagement in complete digital transformation
Professor Mitter Vedu FCQI examines the impact of digital transformation for organisations and stresses the importance of employee engagement for deriving full benefits of this transformation.
Assuring the future of the assurance market
John Rowley, Global CEO at SAI Global Assurance, headline partner of the 2018 International Quality Awards, talks to Tracy Tyley about his role, company goals, and the key challenges affecting the industry.
The shared struggle of capturing quality costs
Robert Oakland, Partner at The Oakland Group, breaks down common challenges and how quality professionals can fuel fact-based decisions.
Leadership – it’s about people
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Drivers of change and futures thinking tools
Huw Williams, Principal at SAMI Consulting, describes the main megatrends that quality professionals should keep in mind, while planning for the future of their organisation.
Using machine learning to make a business case for quality
The application of artificial intelligence may sound like a complex concept reserved for tech giants, but embracing it can benefit the quality function.
Rating quality
Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.
The egg came before the chicken!
Charlotte Laverty, CQP MCQI, on why the closure of KFC restaurants comes from the chain putting all their eggs in one basket.
Beyond the quality standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.