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ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
Professional-level courses
These courses are for those who are currently practicing quality and are in, or aspire to leadership or senior management.
Foundation-level courses
These courses are perfect for those new to quality or who work in another profession.
Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
The importance of the Competency Framework
Richard Corderoy addresses why the CEO should care about the CQI Competency Framework
Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD
Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.