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Best of the CQI eLibrary: root cause analysis

Published: 30 Mar 2017

Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.

IT project communication as a quality risk

Published: 14 Mar 2017

George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

Survival of the pharmaceutical auditor

Published: 16 Nov 2016

Mike Halliday, vice president at NSF Health Sciences Pharma Biotech Consulting, explains the importance of thoroughly auditing your supply chain.

Auditing for improvement

Published: 27 Sep 2016

Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.

​Member case study: the process of CPD

Published: 9 Aug 2016

CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.