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Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.

Best of the CQI eLibrary: ISO 14001 and environmental auditing
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.

Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
IT project communication as a quality risk
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

My SHEQ story (so far), by the graduate engineer
Victoria Wallbank, project manager at sustainable energy company Vital Energi, reveals how she was engaged in quality early in her career

Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.

Survival of the pharmaceutical auditor
Mike Halliday, vice president at NSF Health Sciences Pharma Biotech Consulting, explains the importance of thoroughly auditing your supply chain.

Auditing for improvement
Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.

Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD

Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.