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Defining Quality 4.0: a new CQI research project

Published: 23 Feb 2021

The CQI is pleased to announce that we have commissioned a consortium comprising Leeds University Business School and The Oakland Institute for Business Research and Education to carry out some research into the concepts and principles that underpin the evolution of ‘Quality Management 4.0’ or ‘Quality 4.0’ as it is more widely known.

Update to ISO standards

Published: 18 Jan 2021

Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides the latest update for the ISO 45000 series of standards.

Ensuring a smooth transition post Brexit

Published: 16 Dec 2020

Daniel Moore speaks with Scott Steedman, Director of Standards at BSI, to find out how the organisation is preparing for the challenges of Brexit.

Auditing in the 'new normal'

Published: 15 Dec 2020

Roland Tan, Principal Consultant/Director at EQOSH Management Pty Ltd, Australia, provides some key considerations and guidance for performing audits in the ‘new normal’.

Process automation and the quality professional

Published: 23 Nov 2020

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Maintaining independence for internal audits

Published: 10 Nov 2020

Andy Nichols, CQP MCQI, Program Manager at Michigan Manufacturing Technology Center, US, explains how internal auditors can achieve the independence requirements of ISO 9001. 

Providing a fair assessment

Published: 10 Nov 2020

In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively.