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Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Why the world needs ISO 41001
The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.
Kobe Steel: the board has questions to answer but this crisis runs much deeper
Estelle Clark, executive director for policy at CQI, comments on the Japanese metal company’s fake quality checks’ data scandal and its repercussions.
Does the NHS need a QMS overhaul? Or does it just need a QMS?
Christina Champion, director of The Light Blue Consultancy Company, explores if quality professionals need to bring their expertise in quality management systems (QMS) to the NHS
Good Governance report calls for actions, not words
CQI and IoD value operational governance as a cornerstone in measuring the success of boards
The importance of good governance
Phil Parker, CQP FCQI, explains the advantages of adopting a good governance strategy in your organisation.
Ensuring quality for the Thames Tideway Tunnel
In this sponsored feature, Karen Young, head of quality at Tideway, explains how the whole organisation, from managers to clients, is committed to quality and how this affects their most recent project.
The secrets behind a constructive audit experience
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
Boards do care about quality – even if they don’t know it yet
The CQI’s second Corporate Connect event, presented by Board Intelligence, reveals how to get quality on the board’s agenda.
Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing
In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.