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Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Risk-based thinking
Luis Alberto Palacios Vásquez, Technical Director at Integral Consulting Group, Guatemala, South America, explains the importance of risk-based thinking during the audit process.

Raising standards in the private security sector
Tony Brachmanski, CQP MCQI, IRCA Principal Auditor, provides an insight into the purpose and structure of the Approved Contractor Scheme (ACS), and the approach third party ACS- approved auditors are applying to assess businesses against the standard.

A future direction for quality management standards
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.

The new normal for remote audits
Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Keeping up with supplier demand
As the coronavirus pandemic continues, Jennifer Feasby, Quality Manager at Hart Biologicals, UK, speaks to Daniel Moore about how the company has continued to supply In Vitro Devices to customers, while tackling the challenges and threats posed by Covid-19.

Guidance published to maintain confidence in food safety during Covid-19
BRCGS, the organisation behind the Global Standard for Food Safety, has issued new guidance to food manufacturers amid concerns about the impact of Covid-19 on food production. Jon Murthy, Head of Global Marketing at BRCGS, reveals more.

Maintaining accreditation through remote assessments
The Covid-19 pandemic and government restrictions has seen remote working and the curtailing of services become the new norm for many organisations. Jeff Ruddle, Strategic Development Director at UKAS explains how UKAS is helping conformity assessment bodies during this time.

Achieving the grade of Fellow
Neil Stanbury, CQP FCQI, Site Quality Leader at MB Aerospace, speaks to Daniel Moore about his recent achievement of Fellowship status.

Delivering training in the midst of Covid-19
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.