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What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
Avoiding auditing pitfalls
Stanley O'Donnell IRCA Principal Auditor, has conducted audits globally in a variety of industries including aerospace, medical, oil and gas, to name a few. He has experienced many pitfalls when auditing and shares some of the obstacle’s auditors should avoid.
Understanding design and development of products and services
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of ISO9001:2015; Clause 8.3.
Adapting to the new normal: third-party audits
Damien Tiller, CQP MCQI, IRCA Lead PQMS and QMS Auditor, highlights the way the SOC® Service Organizations: Trust Services Criteria Report could overcome the difficulties inherent in remote auditing.
Maintaining independence for internal audits
Andy Nichols, CQP MCQI, Program Manager at Michigan Manufacturing Technology Center, US, explains how internal auditors can achieve the independence requirements of ISO 9001.
Maintaining quality standards in disruptive times through internal audits
Youmna Abboud, Quality Assurance and Regulatory Affairs Associate at Zimmer Biomet, Middle East, explains why internal audits are required during the coronavirus pandemic.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
Raising standards in the private security sector
Tony Brachmanski, CQP MCQI, IRCA Principal Auditor, provides an insight into the purpose and structure of the Approved Contractor Scheme (ACS), and the approach third party ACS- approved auditors are applying to assess businesses against the standard.