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Upstream Quality Assurance
Stanley O’Donnell, CQP MCQI, Managing Director at Advanced Management Systems, explores the importance of analysing potential risks before launching a project

The secrets behind a constructive audit experience
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.

Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.

Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals

Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers

Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.

The true meaning of good governance
Governance is the first element in the CQI's Competency Framework. Here's why we believe it's so important for auditors.

ISO 9001:2015 and ISO 14001:2015 – CQI Transition Policy
CQI and IRCA Transition Policy for ISO 9001:2015 and ISO 14001:2015

The New Quality Profession Challenge
This CQI publication is essential reading for quality professionals and business leaders. You'll learn how the quality profession contributes to business, the challenges that the future holds for the quality profession and how the CQI’s unique Competency Framework addresses these challenges.