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Using ISO 10010 to build an effective quality culture
Mark Eydman CQP MCQI, outlines how ISO 10010:2022 can assist organisations in developing a quality culture.

Emma Harrison, a woman of distinction in quality apprenticeship
Emma Harrison PCQI, the first person with a distinction for her end-point assessment, shares her experiences of the Level 4 Quality Practitioner Apprenticeship.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

Managing the risks of risk assessments
Caitlin McArthur, Audit & Compliance Manager at Sodexo, addresses the many challenges around assessing risk at work.

Quality – the gold standard in projects and services
Mott MacDonald Quality Director Judith Ward and Senior Quality Manager Scott Walker discuss the importance of quality and the consequences of not addressing it.

Artificial intelligence: A new revolution in quality manufacturing?
Artificial intelligence is an integral part of everyday life, and it can revolutionise manufacturing processes, says CQI member Robert Kurek.

The missing puzzle piece in quality project management
Lesley Elder-Aznar explains how quality professionals can ensure large and complex projects stay on target in a competitive environment.

ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.

Welding: it’s time to clear the air
Welding is key in many industries, but can endanger the workforce. George Assimacopoulos explains how quality professionals can help mitigate the risks.

Workplace best practice at South American IT consultancy, Hexacta
Hexacta, finalists for Quality Organisation of the Year at the CQI’s 2022 International Quality Awards, uses best practices in the workplace, alongside state-of-the-art technologies, to ensure the highest standards of quality across more than 130 live projects.