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Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
The benefits of the CQI mentoring programme in regrade
Two CQI members who utilise the mentor programme have completed regrade. Abigail Cooper, CQP FCQI, Quality & Improvement Manager, Otis Elevators, regraded as a Fellow. She is also a mentor to Gaurav Bijlani, CQP MCQI, Production Test Equipment Manager, Hanover Displays Ltd, who applied for member grade under her mentorship. They discuss how mentoring support helped them with regrading.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.