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Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.
CQI Birmingham branch: The Nadcap approach to root-cause analysis
The CQI Birmingham branch event, held on 29 July, educated attendees about the role of the Performance Review Institute, a not-for-profit trade association that administers the National Aerospace and Defense Contractors Accreditation Program (Nadcap). Amandip Sandhu, CQP FCQI, Quality Engineer at Bromford Technologies-Alcester, reveals all.
BaxterStorey: Our sustainability journey
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.
Using blockchain technology to communicate authenticity and trust
Renato Grottola, M&A and Digital Transformation Director at DNV GL - Business Assurance, explains how blockchain can help companies to gain consumer trust.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
Services quality vs manufacturing quality – how do you define quality in a service organisation?
Sponsored article: Matt Tizzard explains why quality in services can be difficult to evaluate and shares some tools to help your business improve its quality culture.
IRCA members urged to comment on ISO 19011
Chair of the CQI Standards Panel, Richard Green, explains the CQI’s new Standards Commenting System. There is one month left to share your views on ISO 19011 – Guidelines for Auditing Management Systems.
How to conduct an effective root cause analysis
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
Repositioning the Profession: New ebook reveals quality leaders' secrets
Designed to provide an insight into the successful implementation of quality throughout the business, Repositioning the Profession features interviews with senior leaders from across industry.