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Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
The importance of the Competency Framework
Richard Corderoy addresses why the CEO should care about the CQI Competency Framework
Download the Defence Body of Quality Knowledge
Essential reading for quality professionals looking to get ahead in the defence industry.
Driving business differently
In part one of our new series following British start-up Riversimple, environment custodian Peter Lang explains why a radical new car needs a radical business plan.
Member case study: CPD in retirement
Retired Chartered Quality Professional Eric Martindale on choosing learning goals to suit you and how to achieve them.
Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD
Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.
Member case study: how CPD helped me
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.
Fukushima Daiichi and Daini – a tale of two leadership styles
Chuck Casto was the lead federal agent sent by the White House and Nuclear Regulatory Commission to help manage the Fukushima crisis. Four years later, he reflects on two very different leadership styles at the Daiichi and Daini plants.