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Cognitive bias and its impact on outsourcing

Published: 3 Oct 2022

Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided. 

Sustaining stakeholder buy-in – Part 1

Published: 24 Oct 2018

This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing

Published: 2 Jun 2017

In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.

​Driving business differently

Published: 9 Aug 2016

In part one of our new series following British start-up Riversimple, environment custodian Peter Lang explains why a radical new car needs a radical business plan.

Improvement through staff engagement

Published: 9 Jul 2016

In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.