Search
Search our content by date or relevance.
Beyond the quality standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.
Deming Management for Quality (part 2): Systemology - Everything is connected
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
Deming Management for Quality (part 1): Knowledgology – Theory of Knowledge
In the first of a four-part series on Deming Management for Quality, Alan Clark and Tony Korycki explore how Deming’s system of profound knowledge still applies to today’s organisations.
Management systems in the digital age
DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today.
Advancing the quality profession through leadership
Aerospace company Leonardo is sponsoring the Leadership Award in the CQI’s inaugural International Quality Awards. Head of quality Gary Illingworth, CQP FCQI, explores the difference between leadership and management
The origins of Lean Six Sigma
This sponsored feature from Catalyst Consulting Ltd explores the history and techniques of applying a continuous improvement framework. This is an edited extract from Lean Six Sigma for Leaders by Martin Brenig-Jones and Jo Dowdall of Catalyst Consulting
Good Governance report calls for actions, not words
CQI and IoD value operational governance as a cornerstone in measuring the success of boards
The importance of good governance
Phil Parker, CQP FCQI, explains the advantages of adopting a good governance strategy in your organisation.
The important change to ISO 9001’s clause on organisational knowledge
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.