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CQI unit: Quality management - level 5
Learn to implement quality management principles across the organisation in order to achieve stakeholder satisfaction and continuous performance improvement.
CQI unit: People in quality – level 5
Learn the impact on quality of working environments, including how to ensure harmonious and effective relationships to achieve business objectives and improve performance.
CQI unit: Monitoring and measuring for quality – level 5
Learn to select the appropriate monitoring, measuring and diagnostic tools relating to specific product and service quality situations.
CQI unit: Management systems audit – level 3
Learn the role of different types of auditing to ensure the integrity and capability of business management systems and be able to plan and conduct an effective internal quality audit.
CQI unit: Using quality to improve business performance – level 5
Learn to develop a detailed understanding of the complexities of the continual improvement concept, and to become skilled in its application.
CQI unit: Business research – level 5
Learn to conduct valid research, present credible findings and useful recommendations to organisations.
CQI | IRCA Corporate Partnership brochure 2016
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