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Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.

ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.

ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.