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Creating sustainable change when implementing improvements
Dave Droar, CQP MCQI, shares his insight on the common challenges of creating positive change.
Leadership – it’s about people
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Deming Management for Quality (part 2): Systemology - Everything is connected
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
Deming Management for Quality (part 1): Knowledgology – Theory of Knowledge
In the first of a four-part series on Deming Management for Quality, Alan Clark and Tony Korycki explore how Deming’s system of profound knowledge still applies to today’s organisations.
The origins of Lean Six Sigma
This sponsored feature from Catalyst Consulting Ltd explores the history and techniques of applying a continuous improvement framework. This is an edited extract from Lean Six Sigma for Leaders by Martin Brenig-Jones and Jo Dowdall of Catalyst Consulting
Good Governance report calls for actions, not words
CQI and IoD value operational governance as a cornerstone in measuring the success of boards
The importance of good governance
Phil Parker, CQP FCQI, explains the advantages of adopting a good governance strategy in your organisation.
The power read: 5 minutes that could boost your career in quality management
John Fenner, CQP FCQI, group compliance director at John F Hunt, gives his advice on what it takes for quality professionals to rise to the top.
Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing
In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.
Best of the CQI eLibrary: ISO 14001 and environmental auditing
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.