Search
Search our content by date or relevance.
Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
Major changes underway to vital audit standards
Richard Green explains crucial changes to ISO 19011 and ISO/IEC 17021-1 and reveals what this will mean for the quality profession.
ISO 9001:2015 – why transition matters
CQI interim head of membership services Richard Green explains why ISO 9001:2015 transition is important for quality professionals.
The delay to 45001
With the launch date of ISO 45001 uncertain, the CQI’s Richard Green explains the latest delay with the standard and what it means.
The philosophy of ISO 9001:2015
Antonis Louloudis, CQP MCQI, head of SWISS APPROVAL/TUV Rheinland-North Hellas Branch, Greece, tells Andrew Holt that effective ISO 9001:2015 transition is about embracing the standard’s philosophy.
Top tips for problem solving with ISO 9001:2015
David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.
ISO 9001:2015: Risk and opportunities
Andrew Holt discusses risk-based thinking, a major addition to ISO 9001:2015.
A question of MSS 1000
Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional.
ISO 9001 and 14001 white papers
Download the free ISO 9001:2015 and ISO 14001:2015: Understanding the International Standards white papers