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Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
Bridging quality management and Lean construction principles
Lean construction specialist and civil engineer Reynald Miasis examines how quality management and Lean construction principles align to reduce waste and improve quality.
Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.
Five years of celebrating World Quality
As we approach World Quality Week 2021, Nataliya Nasonova CQP MCQI, Project Quality Manager at Sir Robert McAlpine Ltd, looks back at how she and her team at the Battersea Phase 3A project have celebrated World Quality Day over the years, how the World Quality themes have influenced their work, and share their plans for World Quality Week 2021.
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
IT project communication as a quality risk
George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry